This Privacy Policy explains how Nigma TV collects, uses, stores and protects personal information when customers visit our website, purchase a digital subscription or contact our support team.
This Privacy Policy applies to visitors and customers using the Nigma TV website, subscription pages, contact forms and customer support channels.
By using our website or submitting personal information, you acknowledge that your information may be processed as described in this policy. When required, we will request appropriate consent before using information for optional purposes.
The type of information collected depends on how you interact with Nigma TV. It may include:
Information may be collected when you:
We may use collected information to:
Payments may be completed through external payment processors, banks, card providers or other payment services. These providers may collect payment information directly from the customer.
Nigma TV may receive limited transaction information, such as the paid amount, payment date, transaction status and payment reference, but does not normally store complete payment card details.
Customers should review the privacy policy of the selected payment provider for additional information about how payment data is handled.
Our website may use cookies and similar technologies to remember user preferences, maintain website security, understand visitor activity and improve website performance.
| Cookie Type | Purpose |
|---|---|
| Essential cookies | Support basic website operation, navigation and security. |
| Preference cookies | Remember selected settings and visitor preferences. |
| Analytics cookies | Help us understand website visits and content performance. |
| Security cookies | Help identify suspicious activity and protect website access. |
You may control or delete cookies through your browser settings. Disabling essential cookies may affect some website functions.
Our website or hosting provider may automatically record technical information such as IP address, browser type, device type, operating system, referring page, visited pages and access date.
This information may be used to monitor website performance, diagnose errors, improve content and protect the website from spam, abuse and unauthorized activity.
Nigma TV may use trusted third-party providers for website hosting, payment processing, analytics, communication, customer support, fraud prevention and security.
These providers may process limited personal information only when necessary to perform their services. Their processing may also be governed by their own privacy policies and legal obligations.
We do not authorize third-party providers to use customer information for unrelated purposes beyond the services they provide to us, except where permitted or required by law.
Personal information may be shared in limited circumstances, including:
Nigma TV does not sell or rent customer personal information to third parties for their independent marketing purposes.
We use reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse or loss.
These measures may include:
No internet transmission or storage method is completely secure. Therefore, absolute security cannot be guaranteed.
We retain personal information only for as long as reasonably necessary to deliver services, maintain customer support records, process payments, prevent fraud, resolve disputes and meet legal or accounting requirements.
The retention period may differ depending on the type of information, the purpose for which it was collected and any applicable obligations. Information that is no longer required may be deleted or anonymized.
Depending on your location and applicable law, you may have the right to:
We may ask for reasonable identity verification before completing a privacy request. Some information may need to be retained where required for legal, financial, fraud-prevention or dispute-resolution purposes.
Nigma TV may send messages related to orders, subscription activation, renewal reminders, technical support and important service updates.
Promotional messages will only be sent where permitted. Customers may request to stop receiving optional marketing communications, but may continue to receive essential messages related to an active order or service.
Some service providers may process or store information in countries different from the customer's country. Privacy and data protection laws may vary between locations.
Where reasonably required, we select providers that maintain appropriate security and privacy protections for the services they perform.
Nigma TV services are not directed to children under the age required to enter contracts or purchase digital services in their jurisdiction. We do not knowingly collect personal information directly from children without appropriate authorization.
A parent or guardian who believes that a child submitted personal information may contact us to request a review and appropriate deletion.
Our website may contain links to third-party websites, applications or payment services. Nigma TV is not responsible for the privacy practices, content or security of external websites.
Customers should review the privacy policy of each third-party service before submitting personal information.
Nigma TV may update this Privacy Policy to reflect changes in website features, business procedures, service providers or applicable requirements.
The updated version will be published on this page with a revised update date. Continued use of the website after publication means the updated policy will apply from its effective date.
We may collect names, email addresses, phone numbers, order details, transaction references, support messages, device information, IP addresses and website usage information.
Nigma TV does not normally receive or store complete card details. Payment information is processed directly by third-party payment providers.
No. Nigma TV does not sell or rent customer personal information to third parties for their independent marketing purposes.
We use measures such as SSL connections, access restrictions, secure hosting, security monitoring and software updates.
You may submit a deletion request. Some information may need to be retained where required for payment, legal, fraud-prevention or dispute-resolution purposes.
You can contact Nigma TV by email at support@nigma.tv or through the official WhatsApp support number listed on this page.
Contact us to ask a privacy question or request access, correction or deletion of eligible personal information.
