{"id":546,"date":"2025-02-28T12:12:48","date_gmt":"2025-02-28T12:12:48","guid":{"rendered":"https:\/\/nigma.tv\/?page_id=546"},"modified":"2026-07-19T03:03:26","modified_gmt":"2026-07-19T02:03:26","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/nigma.tv\/bestiptv\/terms-of-service\/","title":{"rendered":"Terms of service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"546\" class=\"elementor elementor-546\">\n\t\t\t\t<div class=\"elementor-element elementor-element-750236a e-flex e-con-boxed e-con e-parent\" data-id=\"750236a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element 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data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4dd678 e-flex e-con-boxed e-con e-parent\" data-id=\"b4dd678\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8067ec ob-has-background-overlay elementor-widget elementor-widget-html\" data-id=\"c8067ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.nigma-terms {\n  --bg: #071a35;\n  --bg-soft: #0b2447;\n  --card: #102b4f;\n  --green: #2dd87d;\n  --cyan: #29b9da;\n  --white: #ffffff;\n  --muted: #c9d5e2;\n  --border: rgba(255,255,255,.09);\n  --warning: #f4b942;\n\n  padding: 75px 20px;\n  background:\n    radial-gradient(circle at top right, rgba(45,216,125,.10), transparent 32%),\n    linear-gradient(180deg, #071a35 0%, #0a2140 100%);\n  color: var(--white);\n  font-family: Arial, sans-serif;\n  line-height: 1.75;\n}\n\n.nigma-terms * {\n  box-sizing: border-box;\n}\n\n.nigma-terms-container {\n  max-width: 1000px;\n  margin: 0 auto;\n}\n\n.nigma-terms-header {\n  margin-bottom: 45px;\n  text-align: 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18px;\n  padding: 18px 20px;\n  background: rgba(244,185,66,.08);\n  border: 1px solid rgba(244,185,66,.28);\n  border-radius: 11px;\n  color: var(--muted);\n}\n\n.nigma-terms-warning strong {\n  color: var(--warning);\n}\n\n.nigma-terms-links a {\n  color: var(--green);\n  font-weight: 700;\n  text-decoration: none;\n}\n\n.nigma-terms-links a:hover {\n  text-decoration: underline;\n}\n\n.nigma-terms-faq {\n  max-width: 900px;\n  margin: 0 auto;\n}\n\n.nigma-terms-faq details {\n  margin-bottom: 14px;\n  padding: 0 21px;\n  background: var(--card);\n  border: 1px solid var(--border);\n  border-radius: 13px;\n}\n\n.nigma-terms-faq summary {\n  position: relative;\n  padding: 21px 36px 21px 0;\n  color: var(--white);\n  font-size: 16px;\n  font-weight: 700;\n  cursor: pointer;\n  list-style: none;\n}\n\n.nigma-terms-faq summary::-webkit-details-marker {\n  display: none;\n}\n\n.nigma-terms-faq summary::after {\n  content: \"+\";\n  position: absolute;\n  top: 15px;\n  right: 0;\n  color: var(--green);\n  font-size: 28px;\n  font-weight: 400;\n}\n\n.nigma-terms-faq details[open] summary::after {\n  content: \"\u2212\";\n}\n\n.nigma-terms-faq p {\n  margin: 0;\n  padding: 0 0 21px;\n  color: var(--muted);\n}\n\n.nigma-terms-contact {\n  margin-top: 38px;\n  padding: 48px 25px;\n  text-align: center;\n  background:\n    radial-gradient(circle at top right, rgba(45,216,125,.16), transparent 40%),\n    var(--card);\n  border: 1px solid rgba(45,216,125,.25);\n  border-radius: 20px;\n}\n\n.nigma-terms-contact h2 {\n  margin: 0 0 13px;\n  font-size: 32px;\n}\n\n.nigma-terms-contact p {\n  max-width: 680px;\n  margin: 0 auto 23px;\n  color: var(--muted);\n}\n\n.nigma-terms-actions {\n  display: flex;\n  flex-wrap: wrap;\n  justify-content: center;\n  gap: 13px;\n}\n\n.nigma-terms-button {\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  min-height: 52px;\n  padding: 14px 27px;\n  border-radius: 9px;\n  color: #ffffff !important;\n  font-weight: 700;\n  text-decoration: none;\n  transition: transform .25s ease;\n}\n\n.nigma-terms-button-primary {\n  background: linear-gradient(90deg, var(--cyan), var(--green));\n}\n\n.nigma-terms-button-secondary {\n  background: transparent;\n  border: 1px solid rgba(255,255,255,.25);\n}\n\n.nigma-terms-button:hover {\n  transform: translateY(-3px);\n}\n\n.nigma-terms-updated {\n  margin-top: 25px;\n  color: #91a5b8;\n  text-align: center;\n  font-size: 13px;\n}\n\n@media (max-width: 700px) {\n  .nigma-terms {\n    padding: 50px 14px;\n  }\n\n  .nigma-terms h1 {\n    font-size: 33px;\n  }\n\n  .nigma-terms-section {\n    padding: 23px 18px;\n  }\n\n  .nigma-terms-section h2 {\n    font-size: 22px;\n  }\n\n  .nigma-terms-contact h2 {\n    font-size: 27px;\n  }\n\n  .nigma-terms-actions {\n    display: grid;\n    grid-template-columns: 1fr;\n  }\n\n  .nigma-terms-button {\n    width: 100%;\n  }\n}\n<\/style>\n\n<section class=\"nigma-terms\">\n  <div class=\"nigma-terms-container\">\n\n    <header class=\"nigma-terms-header\">\n      <div class=\"nigma-terms-label\">\n        Nigma TV Customer Agreement\n      <\/div>\n\n      <h1>Nigma TV Terms of Service<\/h1>\n\n      <p>\n        These Terms of Service govern your access to the Nigma TV website,\n        digital subscription services, customer support and related features.\n        Please read these terms carefully before purchasing or using a service.\n      <\/p>\n    <\/header>\n\n    <div class=\"nigma-terms-highlight\">\n      By purchasing, activating or using a Nigma TV subscription, you confirm\n      that you have read and accepted these Terms of Service, our\n      <strong>Privacy Policy<\/strong> and our\n      <strong>IPTV Refund Policy<\/strong>.\n    <\/div>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">1<\/span>\n        Acceptance of These Terms\n      <\/h2>\n\n      <p>\n        These Terms of Service form an agreement between the customer and\n        Nigma TV concerning use of our website, subscription services and\n        customer support.\n      <\/p>\n\n      <p>\n        You must not purchase or use a service when you do not agree with these\n        terms. By completing an order or using account details supplied after\n        purchase, you confirm your acceptance of the version published at the\n        time of purchase.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">2<\/span>\n        Customer Eligibility\n      <\/h2>\n\n      <p>\n        Customers must have the legal capacity to enter into a contract and\n        purchase digital services in their country. Where required, purchases\n        made by a minor must be completed or authorized by a parent or legal guardian.\n      <\/p>\n\n      <p>\n        Customers must provide accurate order and contact information.\n        Nigma TV may request reasonable verification when necessary to prevent\n        fraud, payment misuse or unauthorized account access.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">3<\/span>\n        Digital Subscription Service\n      <\/h2>\n\n      <p>\n        Nigma TV provides digital subscription access and related setup\n        information for use with supported devices and compatible player applications.\n      <\/p>\n\n      <p>\n        Service details, subscription duration, device allowance and price are\n        displayed on the relevant order or pricing page. The customer is responsible\n        for checking the selected plan before completing payment.\n      <\/p>\n\n      <div class=\"nigma-terms-note\">\n        <strong>Digital delivery:<\/strong> Subscription details are delivered\n        electronically through the contact method associated with the order.\n        No physical product is shipped.\n      <\/div>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">4<\/span>\n        Account Activation\n      <\/h2>\n\n      <p>\n        Activation normally begins after payment confirmation and any necessary\n        order verification. Delivery time may vary according to payment status,\n        order volume, technical maintenance or support availability.\n      <\/p>\n\n      <p>\n        The customer must verify that the email address, telephone number or\n        WhatsApp number submitted with the order is correct. Nigma TV is not\n        responsible for delays caused by incorrect contact information or messages\n        blocked by the customer's provider or device.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">5<\/span>\n        Prices and Payments\n      <\/h2>\n\n      <p>\n        Prices are displayed before the customer completes an order. Unless\n        otherwise stated, payment is required in full before activation.\n      <\/p>\n\n      <p>\n        Payments may be processed through third-party payment providers.\n        Customers are responsible for any separate bank charges, currency\n        conversion costs or fees imposed by their payment provider.\n      <\/p>\n\n      <p>\n        An order may be delayed, refused or cancelled when payment is incomplete,\n        reversed, disputed, flagged as suspicious or cannot be verified.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">6<\/span>\n        Subscription Duration and Renewal\n      <\/h2>\n\n      <p>\n        A subscription begins when the account is activated, unless a different\n        activation date is confirmed in writing. Access ends when the purchased\n        subscription period expires.\n      <\/p>\n\n      <p>\n        Subscriptions do not automatically renew unless automatic renewal is\n        clearly offered and accepted during checkout. Customers should request\n        renewal before expiration to reduce the risk of service interruption.\n      <\/p>\n\n      <p>\n        Unused days or time remaining on an expired account cannot normally be\n        transferred to a new account.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">7<\/span>\n        Devices and Internet Requirements\n      <\/h2>\n\n      <p>\n        The customer must have a compatible device, supported player application\n        and reliable internet connection. Streaming quality may depend on internet\n        speed, network stability, device performance, geographic location and\n        third-party application compatibility.\n      <\/p>\n\n      <p>\n        Purchasing a one-device plan permits the account to be used according\n        to the one-device allowance. Customers who require simultaneous access\n        on multiple devices must purchase the appropriate multi-device plan.\n      <\/p>\n\n      <p>\n        Nigma TV is not responsible for equipment, applications, internet access,\n        VPN services or third-party devices purchased separately by the customer.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">8<\/span>\n        Acceptable Use\n      <\/h2>\n\n      <p>Customers must use the service lawfully and responsibly. You must not:<\/p>\n\n      <ul class=\"nigma-terms-list\">\n        <li>Share account details beyond the device allowance of the selected plan.<\/li>\n        <li>Sell or transfer a retail account without authorization.<\/li>\n        <li>Copy, extract, rebroadcast or redistribute service data.<\/li>\n        <li>Attempt to bypass device, connection or account limitations.<\/li>\n        <li>Use automated tools to test, scan or overload service systems.<\/li>\n        <li>Interfere with servers, security systems or other customer accounts.<\/li>\n        <li>Use the service for unlawful, abusive or fraudulent activity.<\/li>\n        <li>Attempt to gain access to systems or information without authorization.<\/li>\n      <\/ul>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">9<\/span>\n        Account Security\n      <\/h2>\n\n      <p>\n        Customers are responsible for keeping usernames, passwords, playlist\n        information and other access details private.\n      <\/p>\n\n      <p>\n        You must contact support promptly when you believe that account details\n        have been lost, shared, stolen or used without permission.\n      <\/p>\n\n      <p>\n        Nigma TV may temporarily restrict an account while investigating suspicious\n        activity, excessive connections, unauthorized sharing or a security risk.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">10<\/span>\n        Content and Service Availability\n      <\/h2>\n\n      <p>\n        The selection, organization and availability of channels, movies,\n        programs, categories or other digital content may change over time.\n        Temporary interruptions may occur because of maintenance, technical\n        failures, provider changes or circumstances outside our reasonable control.\n      <\/p>\n\n      <p>\n        Nigma TV does not guarantee that every individual channel, title,\n        language, event or program will remain continuously available.\n        Customers should ask support about essential content before purchasing.\n      <\/p>\n\n      <div class=\"nigma-terms-warning\">\n        <strong>Important:<\/strong> Temporary unavailability of one channel,\n        title or category does not normally mean the entire subscription has failed.\n      <\/div>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">11<\/span>\n        Technical Support\n      <\/h2>\n\n      <p>\n        Nigma TV provides reasonable technical assistance for activation,\n        account details, supported applications and common setup problems.\n      <\/p>\n\n      <p>\n        Customers may be asked to provide their device name, application name,\n        connection information, screenshots, error messages or test results.\n        Customers must cooperate with reasonable troubleshooting instructions.\n      <\/p>\n\n      <p>\n        Support does not include repairing customer-owned equipment, managing\n        home networks or guaranteeing the performance of third-party applications,\n        internet providers or VPN services.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">12<\/span>\n        Refunds and Five-Day Review Period\n      <\/h2>\n\n      <p>\n        Due to the digital nature of subscriptions, activated services are\n        generally non-refundable, except where a refund is required by applicable\n        law or approved under our published refund conditions.\n      <\/p>\n\n      <p>\n        A refund may be considered during the first\n        <strong>5 calendar days after purchase<\/strong> when the service does\n        not work at all, the customer has contacted technical support, reasonable\n        troubleshooting attempts have been completed and the verified problem\n        cannot be resolved.\n      <\/p>\n\n      <p>\n        Approved refunds are subject to a\n        <strong>10% administrative and payment-processing fee<\/strong>,\n        except where such a fee is prohibited by applicable law.\n      <\/p>\n\n      <p class=\"nigma-terms-links\">\n        Full details are available in our\n        <a href=\"https:\/\/nigma.tv\/bestiptv\/refund-policy\/\">\n          IPTV Refund Policy\n        <\/a>.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">13<\/span>\n        Cancellation\n      <\/h2>\n\n      <p>\n        Customers may choose not to renew their subscription. Cancellation of\n        a non-recurring subscription means that access will end naturally on\n        the expiration date.\n      <\/p>\n\n      <p>\n        Cancelling or stopping use of an active subscription does not automatically\n        create a right to a full or partial refund. Refund eligibility is determined\n        by the Refund Policy and any mandatory consumer rights that apply.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">14<\/span>\n        Suspension or Termination\n      <\/h2>\n\n      <p>\n        Nigma TV may temporarily suspend or terminate access when there is\n        reasonable evidence of:\n      <\/p>\n\n      <ul class=\"nigma-terms-list\">\n        <li>Unauthorized account sharing or resale.<\/li>\n        <li>Excessive simultaneous connections.<\/li>\n        <li>Fraudulent or reversed payment.<\/li>\n        <li>Attempted interference with technical systems.<\/li>\n        <li>Abuse of customer support staff.<\/li>\n        <li>Violation of these Terms of Service.<\/li>\n        <li>Use that creates a security or legal risk.<\/li>\n      <\/ul>\n\n      <p>\n        Where reasonably appropriate, the customer may be contacted and given\n        an opportunity to explain or correct the issue before permanent termination.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">15<\/span>\n        Reseller Services\n      <\/h2>\n\n      <p>\n        Reseller purchases are governed by the package information shown on the\n        reseller page and any additional terms confirmed before payment.\n      <\/p>\n\n      <p>\n        The first reseller purchase requires a minimum of\n        <strong>120 credits<\/strong>. After the reseller panel is activated,\n        the reseller may purchase additional quantities according to the current offer.\n      <\/p>\n\n      <p>\n        One reseller credit represents\n        <strong>one month for one device<\/strong>. Reseller packages include\n        the reseller panel and purchased credits only. They do not include a\n        website, domain, hosting, online store, payment system or marketing service.\n      <\/p>\n\n      <p>\n        Resellers are independently responsible for their customers, prices,\n        marketing, taxes, payment collection and business compliance.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">16<\/span>\n        Intellectual Property\n      <\/h2>\n\n      <p>\n        The Nigma TV name, website design, original text, graphics, logos and\n        other original website materials may be protected by applicable\n        intellectual-property laws.\n      <\/p>\n\n      <p>\n        Customers may not copy, reproduce, publish, impersonate or commercially\n        exploit Nigma TV branding or original website materials without written permission.\n      <\/p>\n\n      <p>\n        Third-party names, applications, trademarks and logos remain the property\n        of their respective owners. Reference to a third-party product does not\n        necessarily mean sponsorship or endorsement.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">17<\/span>\n        Third-Party Applications and Services\n      <\/h2>\n\n      <p>\n        Customers may use third-party IPTV player applications, devices,\n        payment services, websites or communication platforms. Those services\n        are controlled by their respective providers and may have separate terms.\n      <\/p>\n\n      <p>\n        Nigma TV is not responsible for third-party updates, application removal,\n        compatibility changes, outages, account restrictions or external service policies.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">18<\/span>\n        Disclaimers\n      <\/h2>\n\n      <p>\n        Services are provided with reasonable care and according to the plan\n        purchased. However, continuous error-free access cannot be guaranteed\n        because streaming depends partly on networks, devices, applications and\n        third-party infrastructure outside our direct control.\n      <\/p>\n\n      <p>\n        Nothing in these terms excludes warranties, remedies or rights that\n        cannot legally be excluded under applicable consumer law.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">19<\/span>\n        Limitation of Liability\n      <\/h2>\n\n      <p>\n        To the maximum extent permitted by applicable law, Nigma TV will not be\n        responsible for indirect or consequential losses arising from customer\n        equipment, internet interruption, unsupported applications, lost business,\n        lost profits or unauthorized disclosure of account details by the customer.\n      <\/p>\n\n      <p>\n        Any limitation stated in these terms applies only where legally permitted\n        and does not restrict liability that cannot be limited by law.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">20<\/span>\n        Privacy and Personal Information\n      <\/h2>\n\n      <p>\n        Personal information submitted through the website, checkout or support\n        channels is processed according to our Privacy Policy.\n      <\/p>\n\n      <p class=\"nigma-terms-links\">\n        Read the complete\n        <a href=\"https:\/\/nigma.tv\/bestiptv\/privacy-policy\/\">\n          Nigma TV Privacy Policy\n        <\/a>\n        for information about data collection, payments, cookies, security,\n        retention and privacy requests.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">21<\/span>\n        Complaints and Dispute Resolution\n      <\/h2>\n\n      <p>\n        Customers should contact Nigma TV support first and provide a clear\n        explanation of the issue, order information and relevant evidence.\n        We will make reasonable efforts to review and resolve legitimate complaints.\n      <\/p>\n\n      <p>\n        Customers should allow support a reasonable opportunity to investigate\n        before starting a payment dispute. Nothing in this section prevents a\n        customer from exercising mandatory rights or using an official dispute\n        process available under applicable law.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>\n        <span class=\"nigma-terms-number\">22<\/span>\n        Changes to These Terms\n      <\/h2>\n\n      <p>\n        Nigma TV may update these Terms of Service when necessary to reflect\n        changes in services, payment methods, technology, policies or applicable law.\n      <\/p>\n\n      <p>\n        Updated terms will be published on this page with a revised date.\n        Material changes will apply according to applicable law and will not\n        remove rights that customers have already acquired.\n      <\/p>\n    <\/section>\n\n    <section class=\"nigma-terms-section\">\n      <h2>Terms of Service FAQ<\/h2>\n\n      <div class=\"nigma-terms-faq\">\n\n        <details>\n          <summary>When does my Nigma TV subscription begin?<\/summary>\n          <p>\n            The subscription normally begins when the account is activated,\n            unless a different activation date is confirmed with the customer.\n          <\/p>\n        <\/details>\n\n        <details>\n          <summary>Does my subscription renew automatically?<\/summary>\n          <p>\n            Subscriptions do not automatically renew unless automatic renewal\n            is clearly offered and accepted during the purchase process.\n          <\/p>\n        <\/details>\n\n        <details>\n          <summary>Can I share one account on multiple devices?<\/summary>\n          <p>\n            The account must be used according to the device allowance of the\n            selected plan. Simultaneous multi-device use requires an appropriate\n            multi-device subscription.\n          <\/p>\n        <\/details>\n\n        <details>\n          <summary>Can channel availability change?<\/summary>\n          <p>\n            Yes. Individual channels, programs or categories may change or\n            become temporarily unavailable because of technical or provider-related factors.\n          <\/p>\n        <\/details>\n\n        <details>\n          <summary>Can I receive a refund?<\/summary>\n          <p>\n            A refund may be considered within the first five days when the\n            service does not work at all and the verified problem remains\n            unresolved after reasonable technical-support attempts. Approved\n            refunds normally include a 10% processing deduction where legally permitted.\n          <\/p>\n        <\/details>\n\n        <details>\n          <summary>Does a reseller package include a website?<\/summary>\n          <p>\n            No. Reseller packages include the panel and purchased credits only.\n            They do not include a website, domain, hosting or payment system.\n          <\/p>\n        <\/details>\n\n        <details>\n          <summary>How can I contact Nigma TV support?<\/summary>\n          <p>\n            Customers can contact support through the official WhatsApp number\n            or support email shown below.\n          <\/p>\n        <\/details>\n\n      <\/div>\n    <\/section>\n\n    <section class=\"nigma-terms-contact\">\n      <h2>Contact Nigma TV Support<\/h2>\n\n      <p>\n        Contact our team if you have a question about these Terms of Service,\n        your subscription, activation or a technical issue.\n      <\/p>\n\n      <div class=\"nigma-terms-actions\">\n\n        <a class=\"nigma-terms-button nigma-terms-button-primary\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=%2B212721386329&amp;text=Hello%2C+I+have+a+question+about+the+Nigma+TV+Terms+of+Service.&amp;type=phone_number&amp;app_absent=0\" target=\"_blank\" rel=\"noopener\">\n          Contact on WhatsApp\n        <\/a>\n\n        <a\n          class=\"nigma-terms-button nigma-terms-button-secondary\"\n          href=\"mailto:support@nigma.tv\">\n          Email Support\n        <\/a>\n\n      <\/div>\n    <\/section>\n\n    <div class=\"nigma-terms-updated\">\n      Last updated: July 19, 2026\n    <\/div>\n\n  <\/div>\n<\/section>\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"When does my Nigma TV subscription begin?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The subscription normally begins when the account is activated, unless a different activation date is confirmed with the customer.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does my subscription renew automatically?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Subscriptions do not automatically renew unless automatic renewal is clearly offered and accepted during the purchase process.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I share one account on multiple devices?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The account must be used according to the device allowance of the selected plan. 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By purchasing, activating or using a Nigma TV subscription, you confirm that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-546","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/pages\/546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/comments?post=546"}],"version-history":[{"count":4,"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/pages\/546\/revisions"}],"predecessor-version":[{"id":10495,"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/pages\/546\/revisions\/10495"}],"wp:attachment":[{"href":"https:\/\/nigma.tv\/bestiptv\/wp-json\/wp\/v2\/media?parent=546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}